Samsung Rewards no reward

<p>Hi</p> <p>I bought the samsung s7 edge on Black friday 25/11/2016 at Vodacom kenilworth centre assisted by Jaleel from Samsung. He assisted me to login the app and he registered me to get the reward. I did not get any response from Samsung as yet. I went back to vodacom on 02/12/2016 and was assisted by the samsung assistant and he contaced his manager and to date I have still not had a response.</p> <p> </p> <p>I have been back and forth with Samsung customer care and digital planet but they have no record of my claim that the samsung assistant did in the shop.</p> <p> </p> <p>I am highly irritated it has been 2 weeks and nobody has come to back to me. Bad service and false advertsing is the name of this game. I would just like the tv as advertised or I while will be taking further steps. Not what I expected from Samsung.</p> <p> </p> <p> </p>