YA
Yushri A

1 reviews | Active since Jan 2017

16 Oct 2017, 09:35

Samsung Rewards is a ****

I have been using Samsung Rewards app for more than a year and finally when I earned enough points to claim the wireless level headsets they suddenly go out of stock I have been waiting more than a month for new stock to be posted usually it's every week now they don't have stock.

I am so disappointed with this as Samsung makes money off you downloading apps for third parties . They have even removed the ability to earn more points to further more prove the ****.

I contacted the Samsung Rewards support and they told me they waiting on the stock which never happed before.

If you are reading this review please don't make the same mistake I did investing you time and data into this **** uninstall the app because they just use people to fill their pockets and don't deliver when you want to burn the points you earned. This is a massive **** from a massive company

Never buying anything Samsung again

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Replies (1)
Samsung South Africa
Samsung South Africa's reply16 Oct 2017, 15:47
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA