1 reviews | Active since Jan 2017
Samsung Rewards is a ****
I have been using Samsung Rewards app for more than a year and finally when I earned enough points to claim the wireless level headsets they suddenly go out of stock I have been waiting more than a month for new stock to be posted usually it's every week now they don't have stock.
I am so disappointed with this as Samsung makes money off you downloading apps for third parties . They have even removed the ability to earn more points to further more prove the ****.
I contacted the Samsung Rewards support and they told me they waiting on the stock which never happed before.
If you are reading this review please don't make the same mistake I did investing you time and data into this **** uninstall the app because they just use people to fill their pockets and don't deliver when you want to burn the points you earned. This is a massive **** from a massive company
Never buying anything Samsung again
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Kindly note your query has been escalated to our voice of customer team under reference number: ***
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SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
