CJ
Chad J

1 reviews | Active since Sept 2016

20 Sept 2016, 16:07

Samsung rewards for a tab 7 That was not given

<p>I was rewarded a Samsung Galaxy tab worth R1799 to redeem the tablet on Samsung rewards confirmation message was sent and couple of minutes Samsung , Samsung gave me a story saying the apologize it was a mistake and gave me 10, 000 points , .. as a Samsung user I was not happy </p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Sept 2016, 18:23
Official

Hi Chad

This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.

Regards,
Samsung Team