1 reviews | Active since Feb 2013
Samsung Rewards failure to burn points
I have been a member of Samsung Rewards for many years, and after all the years of support they are now closing down the program. I have been trying to spend my points on a Level U headset, and even though there are some available, I cannot click the button to buy the headphones. This is very frustrating, and after years of support I am very disappointed.
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We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
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This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team