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suveera N
1 reviews | Active since Mar 2018
19 Mar 2018, 13:46
Samsung Rewards FAIL!!
I had pre ordered my samsung s9+ on 28.02.18, delivery took place 16.03.18. now i go to rewards to redeem my watch and it doesn't show up. how can this be. your rewards options indicated expiry for the promotion is 22.03.18 and the stores said 16.03.18. both still within my date however that is besides the point i am to receive my watch nonetheless as i pre ordered on 28.02.18 that's way before most people walked into the stores to get the phone and they had no hassle yet here i am wondering what is going on. can someone get on it asap and sort it out. the main reason for my upgrade was the watch.
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suveera N's updateReviewer Update
23 Mar 2018, 16:10Samsung rep**** to say that their support centre is useless.
Pre order date: 28 Feb 2018
Invoice date: 9 March 2018
Delivery date: 16 March 2018
The terms and conditions on the rewards app from other users should that s9+ owners have until the 22nd March2018 to claim their watch. But my rewards app did not show the claim option.
So why cant Samsung resolve this?
sN
suveera N's update23 Mar 2018, 16:10
Reviewer Update
Samsung rep**** to say that their support centre is useless.
Pre order date: 28 Feb 2018
Invoice date: 9 March 2018
Delivery date: 16 March 2018
The terms and conditions on the rewards app from other users should that s9+ owners have until the 22nd March2018 to claim their watch. But my rewards app did not show the claim option.
So why cant Samsung resolve this?