1 reviews | Active since May 2018
Samsung Rewards but no rewards
Ever since I discovered Samsung rewards I have been saving up points and getting ready to burn them on something I really needed. I have been waiting for about 3 months for new stock to be added to the Samsung rewards app and nothing has changed! I also see no communication on this - I have over 1 000 000 points and cannot use it...
Extremely sad to see my points go to waste, hope stock is added soon...
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Samsung Team
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team