1 reviews | Active since Apr 2017
Samsung rewards app
<p>Absolutely appaualing. I had entered myself into a draw for a samsung gear fit 2 and the app gave me a notification informing me that I had won the watch . The following day I had logged it to pit in my physical address and other information . But when I had logged in . The was no sign of the item in which I had Won . Now this watch was in fact for my son birthday . I am absolutely disgusted by Samsung's services and now I have to explain to my son that he won't be getting the watch .And I will not be incourageing my friends to buy samsung products if this matter does not get sorted as soon as possible .</p> <p>Tiaan </p> <p> </p>
Dear Tiaan,
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Dear Tiaan,
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
