Samsung rewards and IMMedia

<p>so i have been apart of samsung rewards for quite a hile and used my points o nuerous tiems in the bur store, a few weeks ago a superbalist app was put up in the earn store for 10 000 points, when i downloaded it and and also advised all the 15 people linked to me at that point to download it we all did not recieve the points, i sent sent a query via the app and was advised via email that the technical department was looking into it, this was 3 weeks ago and no feedback has been given since, a few people have been complaining about this, i also did submit a complaint previously regaridng the net florist vouchers and the support tea were not very helpful, i dont expect to be given the points and to get a respnse as samsung customer care is not very helpful </p>