1 reviews | Active since Jan 2016
Samsung Rewards
<p>i have been using samsung most of my life. Tvs washing machines phones sound systems ETc. The quality and functionality are great and always easy to use. So i still love Samsung. I saw this samsung rewards app and tried it. All the rewards alwys sold out and i log in daily to see if there are new things for me to get my hands on. I have done my best to try and get a decent reward and thus tried to log in daily so i can build up the points. There are never decent available prizes.How can all be sold out if i look on this daily. This app was just a waste of my time and for the past 2 years i have wasted time , believing in SAMSUNG. I have sent them a mail requesting that i will exchange all my points which is about 450 000 for just a simple soundbar which is 180 000 just to get something from them. i did not even get a response. hows that for customer service....??? </p>
Good day Pieter,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind Regards
Samsung SA
Good day Pieter,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind Regards
Samsung SA
