1 reviews | Active since Sept 2016
Samsung rewards
<p>Hi there I have been a loyal customer to samsung in fact most of the products I buy are samsung. So when I came across this samsung rewards app I really thought that it was a pretty great idea for loyal samung clients to get rewarded for being loyal customers. I have a huge issue as I have been logging in getting daily points and accumulated so many points that I can't burn anything cause thier prizes are FOREVER out of stock. I do know that they have competitions but let's face it what are the chances of ppl winning those prizes. I have interacted with thier survey and expressed how I feel but nothing ever happens. I personally think and feel that samsung should NOT have these apps if they don't wanna look after thier clients. </p>
Hi Michael
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 119.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Michael
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 119.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
