1 reviews | Active since Mar 2009
samsung rewards
Have had no opportunity to use my Samsung Rewards points since at least January 2018. Emailed ********** in May 2018, July 2018 and August 2018 - receiving a reply that there are no timelines for when items will be available to purchase.
Now I understand program has ended and points are to be forfeited; I am not happy and feel cheated.
Please advise how I can spend my remaining points.
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^NP
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^NP