1 reviews | Active since Dec 2017
Samsung rewards
Samsung rewards is a waste of time. I ordered a battery pack on the 24 november 2017. Too date i have not received it. I have sent a mail twice to the rewards centre but still no reply but my 150 000 points have been deducted. Samsung should not offer a service like this if they cant deliver service to the public. Very dissapointed.
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA