1 reviews | Active since Aug 2017

20 Oct 2017, 14:37

Samsung rewards

Samsung has a reward program, i won a Samsung S8 Cover on 21 June 2017. According to Samsung rewards my delivery will take 1 to 4 weeks. i am sitting on 20 October 2017 which is 4 months later and still haven't received anything and they are requesting my delivery address for the 4th time today.

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Replies (4)
Samsung South Africa
Samsung South Africa's reply20 Oct 2017, 17:58
Official

Good day,

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA

Samsung South Africa
Samsung South Africa's reply20 Oct 2017, 18:03
Official

Good day,

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA

Samsung South Africa
Samsung South Africa's reply20 Oct 2017, 18:11
Official

Good day,

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA

Samsung South Africa
Samsung South Africa's reply20 Oct 2017, 18:12
Official

Good day,

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA