JM
Jennifer M

1 reviews | Active since Aug 2017

24 Aug 2017, 14:36

Samsung rewards

Firstly you give your customer the run around by waiting for a delivery that never comes then you. Cancel another order. Im getting no joy from this. You should just remove the samsung rewards if it take 3 months for a item that is still not delivered.i need someone to rectify this and please send my product and also advise why you canceled the other order.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply24 Aug 2017, 16:55
Official

Dear Bonita,

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA