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yaseenpatel Y

1 reviews | Active since Jun 2016

07 Jun 2016, 08:25

Samsung Rewards

<p>last night there was a netflorist item in the burn store for 10 000 points and the maximum per perosn was 5, then burned 50 000 points to get 5 x R100 vouchers from net florist, when i try to use the items to purchase form net florist yuo can only use one voucher at a time, it does nt state this when the items are being purchased, please can i have my 50 000 points refunded and you can take back those 5 vouchers as i cannoy us them all at once.</p> <p>my rewards id is CB981974</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply07 Jun 2016, 08:47
Official

Hello Yaseen

This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.

Regards,
Samsung Team