WM
Wayne M
1 reviews | Active since Apr 2023
11 Apr 2023, 12:31
Samsung reward
Have been trying to get someone to assist with my Samsung Rewards voucher since December.
I have explained that the first voucher has been activated and that the second voucher has not.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
11 Apr 2023, 12:33Good day Wayne
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply11 Apr 2023, 12:33
Official
Good day Wayne
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
WM
Wayne M's updateReviewer Update
11 Apr 2023, 12:36Thank you for your prompt reply and look forward to resolving the matter. Have a nice day further.
WM
Wayne M's update11 Apr 2023, 12:36
Reviewer Update
Thank you for your prompt reply and look forward to resolving the matter. Have a nice day further.
WM
Wayne M's updateReviewer Update
19 Apr 2023, 14:46Still no assistance of substance just being pushed from pillar to post and still no resolution.
WM
Wayne M's update19 Apr 2023, 14:46
Reviewer Update
Still no assistance of substance just being pushed from pillar to post and still no resolution.