MT
Marcus T
1 reviews | Active since Aug 2020
03 Aug 2020, 18:25
Samsung repairs Cape Town
After sales service and repair is shocking. Why on earth do you use Liptronics, they are way past pathetic. They do not respond to emails, nor do they answer their phone. I will never again consider Samsung for any purchase. Pathetic!!
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Replies (1)
Samsung South Africa's replyOfficial
03 Aug 2020, 18:26Good evening Marcus,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply03 Aug 2020, 18:26
Official
Good evening Marcus,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS