xX
xmanele X
1 reviews | Active since Jul 2017
08 Oct 2021, 01:46
Samsung Repairs
SAMSUNG CARE PLUS nightmare. 21 days later and the Samsung repair store can not even order parts to repair my phone, due to Internal system errors. Like how is that my problem? To avoid elaborating on the 21 days long story, here is a reference number: ***
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Samsung South Africa's replyOfficial
08 Oct 2021, 07:30 Good morning Xolile,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply08 Oct 2021, 07:30
Official
Good morning Xolile,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS