Samsung repairs

My Samsung TV that I bought from Makro over a year decided to stop working. When I called Samsung, I waited for 2 weeks for them to come and get the TV. When I offered to and deliver the TV to them, they said I shouldn't because their store room might be full. They managed to come and fetch the TV,and the guy promised to deliver it on Saturday the 9th. It was not delivered. When I called on Monday around 3, I was told they will deliver the TV probably around 5 on Monday. It was not delivered. And then on Tuesday I called around 3 again they said they will deliver it on Wednesday.

When I bought this brand I thought I'm getting good quality TV, but NO. And they don't care about their customers. Imagine waiting for the TV to be picked up, and now the TV is fine but I still have to wait. I'm told that they are short staffed as if that is my business. I regret purchasing TV. I have never in my life fixed a TV. I gave my previous SONY HD that I had for 7 years to my younger sister. It never gave me problems.They lack Customer Care, all you here are silly excuses.

I would rather advise people not to purchase this brand. I'm coming from the shops to purchase TV just so we can have TV for now. Samsung repairs center is useless.