Samsung repairs

Please think twice before purchasing a Samsung appliance. In my house all my appliances are Samsung and I have been extremely loyal to the brand however their after service for their appliances is terrible. I purchased a Samsung double door fridge from Game in 2021. The fridge had a problem within 1 year of purchase. We called Smart care and a technician came out in about 2 weeks, the fridge did get fixed. The fridge went out of manufactures warranty on the 30th of September 2024. In the 2nd week of October 2024 I noticed that the fridge was not working properly it was not cooling, I then logged a call with Game for a repair. Call was logged on the 16th Samsung only came out on the 31st of October 2024, to which the technician only came n assessed and said he needs to get a part and return. This look another 2 and half's weeks for him to return with the part. And still after the part was changed the fridge is still not cooling. Called Game again another call was logged again the tech only came out after 2 weeks, only to come the fridge forward and say that it will now work, and still the fridge is not working. Called Game again and logged another rerepair, still waiting for this 1 tech from Samsung call with excuses everyday