FT
Francois T
1 reviews | Active since Jul 2023
22 Jul 2024, 12:08
Samsung repair centre umhlanga
Just to book in your phone for repairs at samsung umhlanga takes 2 hours. Your individual booking at the counter takes at least 30 min just to collect your details. This is ridiculous. There is continuously more than 5 people in the que. Surely samaung can improve this poor service
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Samsung South Africa's replyOfficial
22 Jul 2024, 12:12Good day Francois ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply22 Jul 2024, 12:12
Official
Good day Francois ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM