samsung repair centre nandi drive ***********

I had received a samsung gear watch as a gift. in April 2019. the watch seemed to work well for th first 6months thereafter started giving problems. by october I sent it in for repairs and explained to them as everytime i put it on charge th base would flash red and not charge th watch. when i collected the watch aftr repairs they said the watch was working fine. the watch was returned switches off and completly dead - although it was sent in for a battery charging problem. i didnt complain. I eventually purchased samsung charges and cables think maybe mine were damaged due to wear n tear but the problem persisted. Sometimes th watch would show a full charge but when I put it on... it would be completely dead. so I sent it bak to samsung nandi drive in November explaining th same thing. this time they kept the watch almost 3 wks and did not contact me until I called up to see what was happening. eventually I collected again. as they said th watch is fine , however when I went to collect I was made to wait an additional 30mins whilst they tested the watch - didnt they hav 3wks to do that? said the watch was fine so I took their word and started using th watch. aftr a week into use... th exact same thing happend. so I called them up again, extremely frustrated!!! according to th repairman.. still waiting to hear back from them ... sitting with a R6000 watch that doesn't work properly. initially I would gladly consider a replacement watch even jus get mine repaired.. however now.. I would prefer a refund for a faulty purchased watch and never again purchase a samsung watch... stick cellphones and appliances... as ther seems to be *********** repairmen who can't seem to find a simple fault with a watch. really poor customer service for such a big global brand!!!