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muhammedip M

1 reviews | Active since Jun 2017

29 Jun 2017, 18:13

Samsung repair center patetic service and damaged my item

<p>One day old samsung tablet i put the sim upsidedown with no force so i took the device to repair center and they damaged the board removing the sim and want to charge the price of a new device for repairs this is ridiculous. Samsung device is **** if it cant last a day . My ref ********** 157 </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply30 Jun 2017, 09:35
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA