Samsung Repair

<p>i was very excited in having my new samsung s7, unfortunately i had broken my screen within the first week, so i had taken my phone in to a samsung store to get fix (SAMSUNG CONSTANCIA KLOOF) they claimed they take 3 - 5 working days to fix the phone, i was happy with that they had told me, after 5 working days i had called them to see when i can get my phone back and they had made up excusses as to why they had not repolaiced the screen as yet, this is the end of week 2 and i still havent heard any feedsback as yet, i am very unsatisfied with the samsung store and i will never recommenmd samsung to any of my friends or family again, this poor service i have been given had made me change my views of samsung completely</p>