AW
Allan W
1 reviews | Active since Jul 2023
06 Jul 2023, 15:25
Samsung remote problem
Looking for a new remote for my entertainment system RH-TX715 and phoned and mailed to different departments and all they say i must phone a service centre , i cannot get hold of anyone that can help me
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Replies (2)
Samsung South Africa's replyOfficial
06 Jul 2023, 15:26Good day Allan
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Samsung South Africa's reply06 Jul 2023, 15:26
Official
Good day Allan
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Samsung South Africa's replyOfficial
07 Jul 2023, 08:42Dear Allan,
Please note that an email has been sent to the email address provided on this post.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Please note that an email has been sent to the email address provided on this post.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply07 Jul 2023, 08:42
Official
Dear Allan,
Please note that an email has been sent to the email address provided on this post.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Please note that an email has been sent to the email address provided on this post.
We await your response.
Kind Regards,
Samsung ZA
;^NM