LB
Leozelle B
1 reviews | Active since Aug 2016
19 Apr 2024, 11:06
Samsung & Regener8 Group Breaking Promises
NEVER do the Trade-In with Samsung & Regener8 Group. They have my old phone for more than a month & half now.
Would have recieved payment 5 April, then it got moved to 18 April, still no payment and it is being moved again to 24 April.
Use to be a huge Samsung fan and defending the brand against my iPhone friends, but is busy regretting it.
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Samsung South Africa's replyOfficial
19 Apr 2024, 11:08Good day Leozelle
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply19 Apr 2024, 11:08
Official
Good day Leozelle
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM