MD
Martin D
1 reviews | Active since Mar 2015
31 Mar 2015, 12:03
Samsung Refuses Warranty Repair?!?
I bought a 46\ Samsung TV from Furniture City on 10/08/2013. As we all know Furniture City closed down recently. I have lost my POP in the time that i have had my TV. Recently the TV started giving issues whereas the Screen goes blank but the sound is still there. I contacted Samsung Smart Care & had them book a job for my TV to be collected on-site & repaires. Everything went well
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Samsung South Africa's replyOfficial
31 Mar 2015, 12:50Hello JMDaffie,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply31 Mar 2015, 12:50
Official
Hello JMDaffie,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA