SAMSUNG REFUSES TO FIX PHONE UNDER WARRANTY

I bought a galaxy S6 edge at MTN Brooklyn as part of contract renewal. 2 Months later the phone displayed no network when i woke up to use it some morning. Subsequently I took the phone back to Samsung Brooklyn for repairs early February. <br> # 3 weeks later i had no communication on progress.<br> I went back to store to check progress and they told me its with cell clinic and i should get it back in a weeks time as they are busy loading software.<br> A week later i went back to the store to track progress again as there is not customer update whatsoever.<br> I found the store closed with note that it is closed for renovation.<br> I called Samsung complaining about service and they attended to my call and got back to me telling me the phone was physically damaged.<br> I responded that the screen is soft and you can physically see the phone has not scratches or any signs of being dropped for cracked screen.<br> Later we argued and subsequently the lady helping me connected me to the repair agent. I argued the fact and later the problem changed to missing IMEI number. <br> I am asked to pay R2000 to replace mother board.<br> I asked for detailed technical report and indication of what i downloaded that can cause that