LS
Luciemarie S
1 reviews | Active since Mar 2009
03 May 2024, 09:23
Samsung refuse to honour warrantee and fix 4C error
Since I bought my Samsung Dishwasher I have been having a 4C error reoccurring. And each time it is a life mission to get a tech out to come and look at the problem, they press here, fiddle there and then for a few weeks the machine works only to default back to a 4C error. Now Samsung dragged their feet so the machine is out of warranty and refuses to come out and fix it free of charge.
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Replies (2)
Samsung South Africa's replyOfficial
03 May 2024, 09:25Good day Luciemarie
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply03 May 2024, 09:25
Official
Good day Luciemarie
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
LS
Luciemarie S's updateReviewer Update
03 May 2024, 09:49Please don't take to long as I am holding my breath for that phone call and might just die waiting
LS
Luciemarie S's update03 May 2024, 09:49
Reviewer Update
Please don't take to long as I am holding my breath for that phone call and might just die waiting