1 reviews | Active since Jan 2017
SAMSUNG REFUSE TO HONOR PROMO
<p>Purchased Samsung 7kg wash/dry combo 30Dec16 Makro Springfield from Kasival Moodley on SAMSUNG BUY&GET promo SMS' rewards ref to 45916 by Akhile Mngoma 9 times on 30Dec16. No return compulsory sms received Since spoken to Makro Managers Kasi, Phillip and Marcia emailed Marcia Chabaku. Spoke to and emailed Samsung: Wanda Springer, Akhile Mngoma</p> ********** and SAMSUNG are not honouring the promotion.</p>
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung SA
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung SA
As of 12h00 on 3Feb17 I have not had a call from this Senior Service Executive. the matter reamains unresolved. ********** 685
As of 12h00 on 3Feb17 I have not had a call from this Senior Service Executive. the matter reamains unresolved. ********** 685