Samsung RB29HWR3DSA 303L Frost Free Bottom Freezer Refrigerator

<p>I bought this fridge from Dion Wired Tygervalley on 01/04/2017.</p> <p> </p> <p>Firstly, the pop-up lid in the fridge was broken and my water dispenser bottle did not have a rubber (not sure what it is called) in the despenser to prevent the dispenser from leaking water. These issues were picked up on the same day the fridge was purchased and reported to Dion, who in return booked a technician with Samsung to come inspect the unit at my house. Long story short, both these issues were addressed and Samsung gave me a pop-up lid and new dispenser cap. This was a bit of a hastle but all in all happy with the post purchase service.</p> <p> </p> <p>Now, this weekend (05/08/2017) I noticed that my fridge is developing weird dents on the freezer part of the fridge. These two dents are identical in size and is also placed symmetrically from each other. I'm pretty sure that these dents were not caused by myself or anyone else. I've also read another review of the exact same model on HelloPeter that this person's fridge also developed dents after a while. Link: https://www.hellopeter.com/samsung-south-africa/reviews/faulty-samsung-rb29hwr3dsa-303-l-frost-free-bottom-freezer-refrigerator- ********** .</p> <p> </p> <p>Samsung now wants to charge me R 450 for a technician to come inspect the unit because it was not reported within 7 days, but the dents were not there within 7 days. I would be willing to pay the R450; I'm just scared the technician comes to my house and says that it was my fault, which it definitely wasn't. It's definitely a weird thing, but it happened to someone else as well.</p> <p> </p> <p>Another problem that started about a month ago is the fridge started making a loud noise when cooling for about a minute or two (happens once in a while, or atleast I hear it once in a while). This really doesn't sound normal. I know the normal sound a fridge makes when it is cooling, but this noise is something else and much louder.</p> <p> </p> <p>I'm really unhappy with this purchase now as this is the 4th problem I'm having. The first time the Samsung technician was hesitant to believe that I got a broken pop-up lid and no rubber in my dispenser cap, like it was my fault. And this is probably going to be the exactly the same now.</p> <p> </p> <p>Chris</p> <p> </p> <p> </p>