Samsung R24 000. 00 fridge lasts 1 month

Zero star rating is more deserved. Samsung double door fridge purchased from makro Pmb on the 28 November 2020. R24 000. 00 STOPPED WORKING YESTERDAY EVENINING. As per your website 2 contact numbers 24hours a day 7 days a week. Both numbers didn't work until 8am this morning. Live chat non exsistant. Spent over an hour to call centre call dropped. Spoke to the supervisor call dropped. Called back 4 times after that called dropped. Queried as to who is going to pay for the replacement of the meat and food in the 1 month old fridge that does not work anymore and no one can give me an answer. Get told that I must wait 3 days for an agent to come and view the fridge. When I told the call centre agent that no one will come in 3 days due to the public holiday and weekend. Was the. Told 3 working days. Now I must sit with a deep freeze and fridge that is 1 month old full of rotten food until such a time Samsung comes and has a look. Come and collect your fridge and give me my money back. And I hold Samsung fully responsible for the replacement cost of the entire contents.