SAMSUNG PURCHASE CLAIMS DO NOT WORK - at ALL!!

Thinking of upgrading to one of the claim deals, through your SAMSUNG purchase, think twice. The whole process is terrible. I purchased the Note 20 Ultra 5G Mystic Bronze, and despite literally over 50 calls, over 1.5 months of follow ups and empty promises, nothing has since happened. There is no ownership, and accountability. Everything gets blamed on the 3rd party verification department, who cant verify anything correctly. At this rate, I would have spent more on calls than the claim is worth.

The whole process sucks royally. Service is not as promised or expected for the customer. Really really disappointed with SAMSUNG, despite using them over 20 years. Should consider other options