AB
Anja B
1 reviews | Active since Jun 2019
06 Sept 2022, 11:09
Samsung provides shocking Customer service!!!
Shocking Customer Service
You need an rating option for less than one star!
Firstly my Samsung Active Watch has a battery life of less than 24 hours!
Then i receive no responses from the customer service department. Only automated replies but no client to customer contact or help, just standard responses!
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Replies (1)
Samsung South Africa's replyOfficial
06 Sept 2022, 11:11Good day Anja ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Samsung South Africa's reply06 Sept 2022, 11:11
Official
Good day Anja ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM