MK
MELISSA K
1 reviews | Active since Nov 2010
28 Jan 2025, 10:26
Samsung Promotions suck. They do not deliver.
Ok Samsung Promotions. We bought your cellphone last year. With the promotion. Yet we still haven't received it.
What is going on?. Should we contact the ombudsman. I think so.
We got the promotion. At the mtn branch in senekal.
If we do not hear anything back by Monday we shall take this further. This is more than six moths.
Are you busy with *****ulent business
Where is my watch and earpods.
Melissa Kapp.
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Replies (1)
Samsung South Africa's replyOfficial
28 Jan 2025, 10:27Good day Melissa,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply28 Jan 2025, 10:27
Official
Good day Melissa,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM