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lelanivanrooyen L
1 reviews | Active since Oct 2016
08 Mar 2023, 19:28
Samsung promotions not delivered
Same issue as Gideon.
Upgraded my phone to the latest galaxy that comes with the tablet, got the confirmation email about the tablet, but now almost a month later and still no tablet.
Emails and calls are not answered so what's the point?
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
08 Mar 2023, 19:30Good day Lelani,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply08 Mar 2023, 19:30
Official
Good day Lelani,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's replyOfficial
09 Mar 2023, 07:20We request you to share with us your name, contact details, claim number, proof of purchase and description of your query to tellus @ samsung . com, so that we can assist you further. Thanks! ^NM
Samsung South Africa's reply09 Mar 2023, 07:20
Official
We request you to share with us your name, contact details, claim number, proof of purchase and description of your query to tellus @ samsung . com, so that we can assist you further. Thanks! ^NM
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lelanivanrooyen L's updateReviewer Update
10 Mar 2023, 13:45I'm sorry but this reply is useless.
I have emailed like 5 times.
You guys don't do ANYTHING.
I never knew Samsung to be this useless
I have emailed like 5 times.
You guys don't do ANYTHING.
I never knew Samsung to be this useless
lL
lelanivanrooyen L's update10 Mar 2023, 13:45
Reviewer Update
I'm sorry but this reply is useless.
I have emailed like 5 times.
You guys don't do ANYTHING.
I never knew Samsung to be this useless
I have emailed like 5 times.
You guys don't do ANYTHING.
I never knew Samsung to be this useless