EI
Ederies I

1 reviews | Active since Apr 2023

07 Jan 2025, 12:54

Samsung promotions

Have to be the worst ****tiest service ever , redeemed tv voucher on the 17th of December 2024 UpTo this point no response or follow up from this **** company when calling the contact number or email provided it never works all I've gotten was a escalation message and still no delivery 🤬

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply07 Jan 2025, 12:55
Official
Good day Ederies
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
  
We have noted your concerns, and we are currently investigating the matter further. 
  
Your complaint has been assigned to our escalations department and we will be in contact with you. 
  
 Kind Regards, 
 Samsung ZA
^NM 
EI
Ederies I's update07 Jan 2025, 13:04
Reviewer Update
Notes my concerns ? It's been over three weeks , with absolutely no feedback besides the reference number I've received after redeeming the voucher
EI
Ederies I's update07 Jan 2025, 15:12
Reviewer Update
At this point I don't want excuses , I just want the tv delivered , I've been patient for long enough