AS
Amandla S
1 reviews | Active since Mar 2022
29 Mar 2022, 10:13
SAMSUNG PROMOTIONAL GIFT NOT DELIVERED SINCE 26TH FEBRUARY 2022 TO DATE
I bought a Samsung phone that came with a promotional gift- which was a tablet. I claimed that gift on the 26th of February 2022 and Samsung promised for delivery in 7 days. To date, I have not received the tablet. I have beeeen following up on it with no solid feedback.
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Samsung South Africa's replyOfficial
29 Mar 2022, 10:15Good morning Amandla ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply29 Mar 2022, 10:15
Official
Good morning Amandla ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM