rR
ryanramsingh R
1 reviews | Active since Jun 2016
09 Dec 2021, 09:31
Samsung promotion sucks don't fall for them
Poor poor service, they make few phone calls to you and you expect an outcome from these calls and nothing ever comes out of it , second post about how bad service they are giving , it has been 2 months and still no proper feed back, you expect someone to at least do there job and fix there issues, this is my 3rd promotional deal that they have just gave my the run around for , but if you there was a payment issue they are fast to call and hand over and get into legal matter.
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Replies (2)
Samsung South Africa's replyOfficial
09 Dec 2021, 09:32Good morning Ryan ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply09 Dec 2021, 09:32
Official
Good morning Ryan ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's replyOfficial
09 Dec 2021, 11:34Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply09 Dec 2021, 11:34
Official
Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM