nC
neville C
1 reviews | Active since Apr 2015
26 Apr 2023, 16:55
Samsung Promotion is FALSE adverti*****t.
I subscribed to an MTN contract in March for Samsung S23 ULTRA. The promotion came with a Samsung Tablet S6 lite. I have received confirmation on23 March 2023 that the will be sending the TAB but as os today I haven't received. I have sent numerous emails to them and no reply.I tried calling their no *** 17 times but it just puts me on hold. Is Samsung trying to **** me???
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Samsung South Africa's replyOfficial
26 Apr 2023, 16:57Good day Neville
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply26 Apr 2023, 16:57
Official
Good day Neville
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM