UU
User U
1 reviews | Active since May 2016
28 Mar 2022, 14:46
Samsung Promotion A Farce
Like so many other teviews I have been waiting since 22nd February for my Samsung Tab which was a promotion with Vodacom . No response to emails , "out of stock"the response on the helpline (help ???) . How can you run a promotion and not have stock ?
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
28 Mar 2022, 14:57Good day, Mark,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM
Samsung South Africa's reply28 Mar 2022, 14:57
Official
Good day, Mark,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^TM
UU
User U's updateReviewer Update
28 Mar 2022, 15:06And noboby seems to get any further response besides this computer generated message . Is this bordering on ***** ? Get people to buy your product with promises and just not deliver ?
UU
User U's update28 Mar 2022, 15:06
Reviewer Update
And noboby seems to get any further response besides this computer generated message . Is this bordering on ***** ? Get people to buy your product with promises and just not deliver ?