lL
lilydekeller L

1 reviews | Active since Apr 2017

26 Apr 2017, 14:24

Samsung Promotion a farce

<p>Recently bought a Samsung fridge with the promotion of a free weekend at Marriott/Protea Hotels or free BA flights. I sent off all the documents by the required time and followed up and Samsung promised to get back with further details. Five months later I still have heard nothing - Will never buy another thing from Samsung again EVER!!</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply28 Apr 2017, 16:04
Official

This is to acknowledge the receipt of your complaint.

Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***

A senior customer service execute will contact you with further discussions on this matter.

Regards,

Samsung Team.