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Abdullah D
1 reviews | Active since Apr 2023
07 Aug 2023, 08:18
SAMSUNG PROMOS ARE LIES AND FALSE ADVERTI*****T
STAY AWAY FROM SAMSUNG PROMOS! They are full of lies. I have not recieved my R2000 voucher yet I pre ordered my S23 and watched the unpacked and I have proof. I have also read the entire terms and conditions of the promo and I am getting a lawyer involved. I am not letting this go. I will take this to the relevant authorities so that Samsung gives me what is rightfully mines as per their adverti*****t. I will escalate this to the ombudsman, National Consumer Commission and whoever else this needs to go to
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Samsung South Africa's replyOfficial
07 Aug 2023, 08:19Good day Abdullah
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply07 Aug 2023, 08:19
Official
Good day Abdullah
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
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Abdullah D's updateReviewer Update
08 Aug 2023, 13:37So I shall be taking this to further to the relevant legal authorities
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Abdullah D's update08 Aug 2023, 13:37
Reviewer Update
So I shall be taking this to further to the relevant legal authorities