MM
Mufaro M
1 reviews | Active since Nov 2020
18 Mar 2022, 16:16
Samsung Promo a ****?
I bought an S21 on promo and was suppose to receive a tablet with it more than a month ago. Up to this day i have not received the tablet. One wonders if the promos are all a ***** just to push sales. When i try to get through to Samsung they push the blame to the courier company saying they have a backlog and that's why we have not received the tablet but to take more than a month takes the cake. Now no one even picks up the fones at Samsung
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Samsung South Africa's replyOfficial
18 Mar 2022, 16:22Good day Mufaro,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply18 Mar 2022, 16:22
Official
Good day Mufaro,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS