samsung promise ear buds

after adverti*****t , for 10 to 14 days delivery. of earbuds. waiting since february. after calls and messages, every time telling me I'm approved, got ref numbers. and every time promise of escalating, but after phone call to them again. they run out of stock. and looking for new supplier, i have to have somebody at home whole time, as i dont have a clue when they are delivering