NL
Nasi L
1 reviews | Active since Sept 2018
21 May 2021, 15:07
Samsung products faulty
I bought a brand new Samsung A10 3 days down the line the speaker is not working,every time I get a call I have to use headphones and it's really frustrating,because of covid 19 am at home now its difficult for me to return it to the store I bought it at.
Had the same problem with the Galaxy prime and I thought if I upgrade it will be better, have never really enjoyed Samsung's products so far and am not going back to that brand ever again.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
21 May 2021, 15:10Good day Nasi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply21 May 2021, 15:10
Official
Good day Nasi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS