1 reviews | Active since Mar 2014
Samsung Products break just out of guarantee
I bought a "RF6TDEPN SAMSUNG SIDE BY SIDE FRENCH DOOR" and started to use it on 10 December 2014 - on 16 January 2016 it broke (just a month out of guarantee).
A while after that we bought a "Samsung 54L Microwave Oven ME6194ST" on 2 January 2015 and the warranty expired on 2 January 2018 (take note that it has a 10 year warranty on the ceramic inside).
This unit broke down on 26 January 2018 - just 24 days out of guarantee.
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA: