TN
Thabo N

1 reviews | Active since Nov 2014

12 Apr 2018, 11:16

Samsung power bank

I've got a power bank from samsung reward and it was no holding power when is charged.I took it to MnS repair centre in PE on the 24/01/2018. They said that an exchanged unit has been approved by Samsung in Jorburg they only need that delivery note. I gave them long time ago, still today no one came back to with feedback. I have to call them now and then and when I call them they get irritated. I want Samsung SA to exchange the unit that all I want from them.

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Replies (2)
TN
Thabo N's update18 Apr 2018, 09:37
Reviewer Update
No one contacted me and say anything I don't know what do you want me to do now. I thought you will update me what is happening exactly with this power bank.
TN
Thabo N's update04 Jun 2018, 09:36
Reviewer Update
I'm so disappointed of Samsung SA, I'm still waiting for power bank exchange.I gave in my power bank in January now is June still no luck. What should I do to get my power bank or is because is not important to them bottom line I am customer and I deserve right service. If I don't deserve it then they should say so.