SH
Shawna-lee Hendrickse
1 reviews | Active since Jul 2021
02 Jul 2021, 05:04
Samsung poor quality tv
I bought a samsung series 7 43 inch smart tv in 2018, at that time they never offered extended warranty for the tv. Two and a half years later the tv doesn't want to work and i have to pay for samsung's poor quality tvs that are made to break after the warranty period , will not recommend Samsung to anyone and will never purchase Samsung again, ridiculous service and poor quality, the cheaper brands last longer!
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Samsung South Africa's replyOfficial
02 Jul 2021, 08:26 Good morning Shawna-lee,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Samsung South Africa's reply02 Jul 2021, 08:26
Official
Good morning Shawna-lee,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP