Samsung Poor Quality Products - Restore our Trust

I have been a 100% Samsung Loyal Customer<br> <br> I am talking about really being a loyal customer <br> <br> I have owned the following samsung phones : E700, E370 , D500 , J700 ,E250 , U700 , S4 Now A3 also most probably left out some models <br> <br> This is leave alone the other electronic products in our house hold <br> <br> I moved over from LG and Nokia when i discovered that samsung was king of Electronics<br> <br> Those mentioned models were the best <br> <br> Without a doubt samsungs products are the best and latest that no other manufacturer can keep up to <br> <br> But now my A3 is giving me Trouble , took it in to the repair centre and 2 weeks later still the same <br> <br> Please can you replace / change the handset and restore my faith in the brand <br> <br> I feel it an inconvenience to keep going in and out of the service centre as it time and money consuming <br> <br> Maybe the device can be collected or i could courier it <br> <br> After Reading all the complaints of the new models on hello peter like s6 / s6edge / note 4 it places it bit of doubt for the owner end customer as it feels our devices are cheaper and imagine the quality?<br> <br> I would appreciate something as a kind gesture in addition to sorting out my phone problem to restore my trust